Facebook is the most popular social networking site and is widely used by hundreds of millions of people all over the world. It allows people to share and stay connected with others by creating either a personal or professional profile, or a business or fan page. Fan pages are public profiles with a customizable presence that allows businesses to interact with users. With over 500 million users who could be potential consumers and advocates, marketers have engaged themselves into social networking to market their local businesses.
One benefit of having a fan page is publicity. You start by naming your
page with your business or the specific brand or product that you are
marketing. Then, upload a picture using your company's logo, a picture of
either your building or your product, or anything that you think would best
represent your business. In order for the users to locate your company, you
must add the basic but detailed information including the full name of your
business or product, business address, operating hours and the payment
options. You could also customize your page by adding pictures, videos and
applications to make it more appealing to the users. Invite your friends
and your current customers to become a fan of your page. You could also
find more fans by using Facebook Ads, which is a form of paid advertising.
Users can become a fan by simply clicking the link, and the action
automatically generates a story into the News Feeds, thus easily spreading
and generating a free distribution.
Communication is an important element in marketing, and this is one of the
many benefits provided by a fan page. After having successfully enhanced
your fan page, start by welcoming your fans to make them feel comfortable
and generate a topic in the discussion board to encourage them to
participate. Take note that every action generates a story that would be
visible in the users' home pages, thus make sure you post interesting and
relevant information to your wall.
Many customers refer to social networking sites to get the latest updates of
their favorite products, and the Facebook Page provides them an easy way to
do that whenever and where ever they are. The traditional way of business
promotion and product endorsements is costly and time consuming. With these
great features offered by fan pages, marketers are not just able to promote
their local businesses but also interact and build relationships with the
consumers, and get feedback from them in a timely manner.
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